Privacy & Terms
Privacy Policy & Personal Data Notice
Last updated: 30 October 2026
1. Who We Are
Bergen International Movers A.Ş. (“Bergen”, “we”, “us”) is the data controller for personal data collected through quotation and contact requests on www.bergen.com.tr.
Address: 1. Cadde, Gümüşçüler Sokak, No: 35, Zekeriyaköy, Sarıyer, 34450 Istanbul, Türkiye
Email: info@bergen.com.tr
Telephone: +90 212 275 15 31
2. Information We Collect
When you submit a quotation or contact request, we collect the information you provide, including your first and last name, email address, telephone number, moving origin and destination, proposed moving date, approximate shipment volume or number of rooms, and any additional details you choose to share.
Please do not include sensitive personal information or identity documents in an initial quotation request.
3. How and Why We Use Your Information
We collect your information electronically through our website forms and subsequent email correspondence. Form submissions are delivered to our company email.
We use this information to assess your requirements, prepare quotations, answer enquiries and communicate with you about your requested services. If you accept our quotation, we also use the necessary information to arrange and perform the agreed services.
Under Article 5(2)(c) of Turkish Personal Data Protection Law No. 6698 (“KVKK”), we process information necessary for establishing or performing a contract. Where applicable, we also process information to fulfil legal obligations under Article 5(2)(ç), and to establish, exercise or protect legal rights under Article 5(2)(e).
4. Sharing Your Information
At the quotation stage, we do not share your name or contact details with overseas moving agents. When requesting service rates, we provide shipment information, such as approximate volume, without identifying you.
Once you accept our quotation, we share the contact and address details necessary to coordinate your move with the agents and service partners involved in the agreed services.
Website and email service providers may also process information as part of operating the systems through which we receive and manage enquiries. Information may be disclosed to competent authorities where legally required.
Where service arrangements or technology providers involve transfers of personal data outside Türkiye, the applicable requirements of Article 9 of the KVKK must be met. Acceptance of a quotation does not itself constitute consent to an international data transfer.
5. How Long We Keep Your Information
If a quotation is not accepted, we delete the enquiry information when the request is closed, unless a legal obligation or the establishment, exercise or protection of a legal right requires retention.
For accepted services, we retain relevant records for the applicable statutory retention periods and for as long as necessary to perform the services and establish, exercise or protect legal rights. Records are deleted, destroyed or anonymised when the applicable retention grounds expire.
6. Your Rights
Under Article 11 of the KVKK, you may request to learn whether your personal data is processed; obtain information about processing, its purposes and recipients in Türkiye or abroad; request correction of incomplete or inaccurate data; and request deletion or destruction where the legal conditions are met.
You may also request notification of corrections or deletion to relevant recipients, object to an adverse result arising exclusively from automated analysis, and seek compensation for damage caused by unlawful processing.
You may submit requests using the application methods prescribed by the applicable legislation. For information about submitting a request, contact info@bergen.com.tr or write to our address above.
7. Cookies
Information about cookies used on this website, their purposes, providers and durations should be consulted in the website’s separate Cookie Policy and cookie preferences panel.
8. Changes to This Notice
We may update this notice to reflect changes to our services, processing activities or applicable requirements. The latest version will be published on this page.
Terms of Use
Last updated: 30 October 2026
This website is operated by Bergen International Movers A.Ş. and provides information about our moving and logistics services.
Quotation Requests
Submitting a form is a request for information or a quotation. It does not confirm a booking or create a moving services contract.
Quotations depend on the information provided and may require a survey or further assessment. The scope of services, pricing, availability, payment terms, insurance arrangements and other service conditions are set out in the relevant quotation and service agreement.
Accuracy of Information
Please provide accurate and current information when contacting us. Inform us of changes that may affect the scope, timing or cost of your requested services.
Website Content
Website content is provided for general information and may be updated. Information about customs or documentation requirements should be confirmed for the particular shipment and destination.
Intellectual Property
Content owned by Bergen, including its branding, text and images, may not be reproduced or commercially used without permission, except where permitted by law. Third-party materials remain the property of their respective owners.
External Links
This website may contain links to third-party websites. Their content and privacy practices are governed by their own terms and policies.
Contact
For questions about this website or our services, contact info@bergen.com.tr or call +90 212 275 15 31.
These website terms do not replace the terms of an agreed quotation or service contract and do not limit any mandatory legal rights.